Privacy Policy

Entrypoint Canada Immigration Services is operated by Sabiha Iftakhar, a Registered Canadian Immigration Consultant (RCIC) and member in good standing with the Immigration Consultants of Canada Regulatory Council (ICCRC).

Our contact details are:

• Business name: Entrypoint Canada Immigration Services
• Consultant: Sabiha Iftakhar, RCIC
• Address: 37 Faith St, Cambridge, ON
• Email: info@entrypointcanada.com
• Phone: 647-906-0011

This privacy policy applies to all personal information collected through our website (entrypointcanada.com) and through direct communications with our office.

We collect personal information only when you voluntarily provide it to us. This may include:

• Your full name
• Your email address
• Your phone number
• Details about your immigration situation, goals, or history that you share in your message or during a consultation
• Country of origin, current immigration status, or other details relevant to assessing your case

We do not collect any information automatically beyond standard server logs (such as your IP address and browser type), which are retained only for security and technical maintenance purposes and are not used to identify you personally.

We use the personal information you provide solely for the following purposes:

• To respond to your inquiry or message
• To schedule and conduct immigration consultations
• To assess your eligibility for immigration pathways and provide regulated advice
• To communicate with you about your file, next steps, or follow-up matters
• To comply with our professional obligations as a regulated RCIC under ICCRC guidelines

We do not use your information for marketing purposes, and we do not send unsolicited communications. You will only hear from us in direct response to your inquiry or as part of an active consultation relationship.

As a regulated immigration consultant, Sabiha Iftakhar is bound by the ICCRC Code of Professional Ethics, which includes binding confidentiality obligations. All client information is treated with the strictest professional confidence.

Specific protections include:

• Your information is never sold to third parties
• Your information is never shared with third parties without your express written consent, except where required by law
• Consultations and file materials are handled in a secure, private environment
• Electronic communications and stored files are protected with appropriate security measures

If you have concerns about how your information is being handled, please contact us directly at info@entrypointcanada.com.

We retain your personal information only for as long as is necessary to fulfill the purpose for which it was collected or as required by our professional regulatory obligations.

• Inquiry-only contacts (no ongoing consultation): information is retained for a reasonable period to allow for follow-up, then securely deleted or destroyed
• Active consultation clients: information is retained for the duration of the consultation relationship and for a period thereafter as required under ICCRC regulations
• Completed files: retained for the minimum period required by applicable professional standards and applicable law

You may request deletion of your information at any time (see Section 6 below), subject to any overriding legal or regulatory retention requirements.

You have the following rights with respect to your personal information:

• Right of access — you may request a copy of the personal information we hold about you
• Right of correction — you may ask us to correct any inaccurate or incomplete information
• Right of deletion — you may request that we delete your personal information, subject to any legal or regulatory retention obligations
• Right to withdraw consent — where our use of your information is based on your consent, you may withdraw that consent at any time

To exercise any of these rights, please contact us in writing at info@entrypointcanada.com. We will respond to your request within a reasonable timeframe and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

• Email: info@entrypointcanada.com
• Phone: 647-906-0011
• Mail: Sabiha Iftakhar, RCIC — 37 Faith St, Cambridge, ON

We take all privacy concerns seriously and will respond promptly. If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.